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Why is the matching of my account turned off and how can I reactivate it?
Why is the matching of my account turned off and how can I reactivate it?
Karin avatar
Written by Karin
Updated over 3 years ago

Matching can be deactivated for a number of reasons:

  • Quality - in this case please follow the instructions our Support Team sent you via email.

  • Hired - when you mark yourself as hired for a position.

  • Inactive - you are not responding to companies on Messenger and/or you have been inactive for a few months. 

If you want to continue receiving job matches please follow these steps:

  1. Click on your profile picture

  2. Select the tab Account

  3. Go to the third tab Settings

  4. Scroll down and select Activate Matching

If you are still having problems please reach out to support@moberries.com.

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